Due to hygiene and safety concerns: Skincare products are considered personal care items, and due to hygiene reasons, Skinmedology does not accept returns or offer refunds once the product has been opened or used. This is to ensure the safety and well-being of our customers.
Skinmedology will offer a shop credit (minus shipping costs) to your account if the product returned is unopened, unused, and in its original packaging. Customer must pay for return shipping costs and is responsible for the item being returned in original condition.
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